0  |  View Cart  

Customer Service

At Home Infatuation we want to ensure that you have a positive shopping experience from start to finish. The following customer service information is provided to promote a positive experience.

Shipping Information

Your order from Home Infatuation will be shipped either from our warehouse or directly from one of our vendor’s warehouses. Most of our products ship via UPS or FedEx. Our heavier and larger products are shipped by motor freight. This type of delivery requires your attendance and signature at delivery. For expedited shipping to areas outside of the contiguous 48 states you must call our customer service department at 877.224.8925.

Shipping and Processing Rates

Orders under $25.00 $5.95
$25.01 to $50.00 $7.95
$50.01 to $75.00 $10.95
$75.01 to $150.00 $14.95
$150.01 to $300.00 $19.95
$300.01 to $400.00 $24.95
$400.01 to $600.00 $29.95
$600.01 to $800.00 $34.95
$800.01 to $1000.00 $39.95
$1000.01 and over $49.95

International Shipping

Home Infatuation has partnered with Bongo International to ship all international orders. Any damage claims should be directed to Bongo.

For any product return for reasons other than damage the customer will be responsible for the return shipping costs.

Return Policy

You may return any item purchased from Home Infatuation that is found to have a manufacturing defect within one year after the date of purchase. Manufacturer warranties will remain in effect if longer than one year. To return items for any other reason you must contact us within 30 days after receipt of order. We will refund the original and return shipping charges if the item is defective. We will not refund the original shipping charges and you will be responsible for the shipping charges to return a purchase for any other reason.

If you wish to return an item you have purchased from Home Infatuation, please contact our customer service department at 877.224.8925, or by sending email to customerservice@homeinfatuation.com.

Customer Service    About Us    Privacy and Security    To The Trade    Contact Us     Links        Home